Lesson 8—Project 1

1.     You and your lab partner are experiencing significant issues with the performance of your lab machines. Work together to troubleshoot your student computers by completing the following tasks.

Open the Event view and access your lab partner’s Event Viewer.  Click through the available tabs to familiarize yourself with the types of events that are listed in each log.

What logs did you view?

Answers will vary but should include System, Application, and Security.

On your student computer, access the Window Experience Index and record your student computer’s Windows Experience Index base score. Compare your index to your lab partner’s index. Explain what is meant by your index.

The Windows Index will be a value between 1 and 5.9. It provides a rating for how well your computer hardware and software are performing. The base score will reflect the lowest subscore of the components monitored.

You computer’s performance is suffering, and you suspect the cause is inadequate RAM. Using Performance Monitor on your student computer, add the Memory Counter and gather statistics for one minute. What can you tell from the data collected?

Memory utilization as well as other memory counter statistics should be low on the student computers.

To further investigate memory utilization, open the Windows Task Manager on your student computer and record the system’s current memory utilization.

Answers will vary depending on the amount of memory installed and the functions performed by the computer at the time.